88piso Terms & Conditions

1. Acceptance of Terms

By accessing, registering for, or using the 88piso online gaming platform (the "Platform"), including all associated websites, mobile applications, and services (collectively, the "Services"), you ("User," "you," or "your") enter into a legally binding agreement with 88piso ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms"), together with our Privacy Policy and any additional rules or policies referenced herein, constitute the entire agreement between you and 88piso regarding your use of the Services.

If you do not agree with any provision of these Terms, you must immediately cease using the Platform and refrain from registering an account. Continued use of the Services following any modification to these Terms constitutes acceptance of such modifications. We reserve the right to update, amend, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to remain informed of any changes. Your continued use of the Platform after amendments are posted signifies your acceptance of the revised Terms.

2. Eligibility Requirements

2.1 Age Restriction

You must be at least twenty-one (21) years of age to register for an account or use any Services on the 88piso Platform. By registering, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation may result in immediate account suspension or closure and forfeiture of any funds or winnings.

2.2 Legal Capacity

You represent and warrant that you have the legal capacity to enter into this binding agreement under the laws of your jurisdiction. You are not prohibited by law from participating in online gaming activities, and you are accessing the Platform from a jurisdiction where such activities are lawful. It is solely your responsibility to ensure that your use of the Services complies with all applicable local, state, national, and international laws and regulations.

2.3 Geographic Restrictions

The Services are intended for users residing in the Philippines and are licensed and regulated in accordance with Philippine gaming laws. Users accessing the Platform from outside the Philippines do so at their own risk and are responsible for compliance with local laws. We reserve the right to restrict access from specific jurisdictions or IP addresses at our sole discretion.

2.4 Prohibited Persons

The following categories of persons are strictly prohibited from registering for or using the Services:

• Individuals under the age of twenty-one (21) years;
• Persons residing in jurisdictions where online gaming is prohibited by law;
• Individuals who have been previously excluded, banned, or suspended from 88piso or any affiliated platform;
• Employees, contractors, officers, directors, or family members of 88piso or its affiliated companies;
• Employees or representatives of gaming regulators or law enforcement agencies;
• Persons who have enrolled in self-exclusion programs or voluntary exclusion lists;
• Individuals acting on behalf of third parties without proper authorization;
• Any person attempting to circumvent identity verification or geographic restrictions.

3. Account Registration and Security

3.1 Account Creation

To access certain features of the Platform, you must register for an account. During registration, you agree to provide accurate, current, and complete information as requested in the registration form. You must maintain and promptly update your account information to ensure its accuracy. Providing false, misleading, or fraudulent information is grounds for immediate account termination and may constitute a criminal offense.

3.2 One Account Per Person

You are permitted to maintain only one (1) account on the 88piso Platform. Opening multiple accounts, whether under your own name or using aliases, false identities, or information belonging to others, is strictly prohibited. We employ advanced fraud detection systems to identify duplicate accounts. If multiple accounts are detected, we reserve the right to close all such accounts, void all bets, and confiscate any balances or winnings. Any bonuses obtained through duplicate accounts will be forfeited.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party. All activities conducted through your account are deemed to be authorized by you, and you accept full responsibility for any transactions, bets, deposits, or withdrawals made using your account credentials. You agree to notify 88piso immediately if you suspect unauthorized access to your account or any security breach.

We strongly recommend that you:

• Choose a strong, unique password that is not used for other online services;
• Enable two-factor authentication (2FA) if available;
• Log out of your account after each session, especially when using shared or public devices;
• Regularly monitor your account activity for suspicious transactions;
• Never access your account through unsecured or public Wi-Fi networks without appropriate security measures.

3.4 Identity Verification (KYC)

As part of our commitment to responsible gaming, fraud prevention, and regulatory compliance, 88piso implements a Know Your Customer (KYC) verification process. You may be required to submit government-issued identification, proof of address, payment method verification, or other documentation as requested. We reserve the right to request additional verification at any time, including before processing withdrawals. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions or closure.

4. Deposits, Withdrawals, and Payment Methods

4.1 Deposits

You may fund your account using any of the approved payment methods displayed on the Platform, including but not limited to GCash, Maya, bank transfers, and cryptocurrency. All deposits must originate from accounts registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts are displayed during the deposit process and may vary by payment method. Deposits are generally processed instantly, though processing times may vary depending on the payment provider.

4.2 Withdrawals

You may request withdrawals of your available account balance at any time, subject to these Terms and any applicable wagering requirements. Withdrawals must be made to payment accounts registered in your own name and verified during the KYC process. We reserve the right to request additional verification before processing withdrawals. Withdrawal processing times vary by payment method: GCash and cryptocurrency withdrawals are typically processed within 15-30 minutes, while bank transfers may take 1-3 business hours.

Minimum withdrawal amounts apply and are displayed on the withdrawal page. Withdrawal requests may be declined or delayed if:

• Your account has not completed KYC verification;
• Bonus wagering requirements have not been met;
• We suspect fraudulent activity or money laundering;
• There are pending investigations related to your account;
• The requested withdrawal exceeds daily or monthly limits;
• Payment method details do not match verified account information.

4.3 Payment Processing and Fees

88piso does not charge fees for deposits or withdrawals. However, your payment provider (bank, e-wallet, cryptocurrency exchange) may impose their own fees. You are responsible for any such third-party fees. All transactions are processed in Philippine Pesos (PHP) unless otherwise specified. Currency conversion fees may apply if your payment method uses a different currency.

4.4 Declined Transactions

We reserve the right to decline any deposit or withdrawal transaction at our sole discretion, including but not limited to situations involving suspected fraud, violation of these Terms, regulatory requirements, or payment processing errors. If a transaction is declined, we will attempt to notify you and provide a reason when appropriate.

5. Bonuses and Promotions

5.1 Promotional Terms

88piso offers various bonuses, promotions, and rewards programs to enhance your gaming experience. All bonuses are subject to specific terms and conditions, which are displayed on the promotional page or communicated at the time of the offer. By claiming any bonus, you agree to comply with the applicable bonus terms, including wagering requirements, game restrictions, and validity periods.

5.2 Wagering Requirements

Most bonuses are subject to wagering requirements, meaning you must wager the bonus amount a specified number of times before the bonus or any winnings derived from it can be withdrawn. Wagering requirements vary by promotion and are clearly stated in the bonus terms. Different games may contribute differently toward meeting wagering requirements (e.g., slots may contribute 100%, while table games may contribute less).

5.3 Bonus Abuse

Bonus abuse is strictly prohibited and includes, but is not limited to:

• Creating multiple accounts to claim bonuses multiple times;
• Using betting strategies designed solely to clear wagering requirements with minimal risk;
• Colluding with other players to gain unfair advantage;
• Exploiting software errors or vulnerabilities to obtain unauthorized bonuses;
• Deliberately delaying game rounds or manipulating gameplay to benefit from bonus terms.

If we determine that you have engaged in bonus abuse, we reserve the right to void bonuses, confiscate winnings, close your account, and pursue legal action if warranted.

5.4 Bonus Forfeiture

Unclaimed bonuses expire according to their stated validity period. Once expired, bonuses and any associated winnings will be removed from your account. Requesting a withdrawal before meeting wagering requirements will result in forfeiture of the bonus and any winnings derived from it.

6. Betting Rules and Game Conduct

6.1 Bet Placement and Acceptance

All bets placed through the Platform are subject to these Terms and any specific game rules displayed on the Platform. Once a bet is confirmed, it cannot be canceled, modified, or reversed except as permitted by game rules or at our sole discretion in the case of obvious errors. We reserve the right to void any bet if we suspect fraud, manipulation, or technical errors. In such cases, stakes will be returned to your account.

6.2 Game Results

All game results are determined by certified Random Number Generators (RNG) or, in the case of live casino games, by live dealers. Game outcomes are final once confirmed by the system. If you believe a game has malfunctioned or produced an incorrect result, you must contact customer support immediately. We will investigate the matter and, if a technical error is confirmed, void the affected bet and refund your stake.

6.3 Prohibited Activities

The following activities are strictly prohibited and may result in account suspension, closure, and legal action:

• Using automated software, bots, or scripts to place bets or play games;
• Colluding with other players to gain unfair advantage;
• Exploiting software vulnerabilities, bugs, or errors;
• Engaging in fraudulent activity, including payment fraud or identity theft;
• Using VPNs or proxy servers to circumvent geographic restrictions;
• Laundering money through the Platform;
• Hacking, reverse engineering, or attempting to gain unauthorized access to systems;
• Engaging in abusive behavior toward staff or other players;
• Any activity that violates the integrity of the games or the Platform.

7. Responsible Gaming and Self-Exclusion

88piso is committed to promoting responsible gaming and providing a safe environment for all users. We encourage you to gamble responsibly and within your means. If you believe you may have a gambling problem, we offer several tools to help you maintain control:

7.1 Deposit Limits

You may set daily, weekly, or monthly deposit limits through your account settings. Once a limit is set, it will take effect immediately and cannot be increased until after a cooling-off period.

7.2 Time Limits

You may set session time limits to receive reminders about how long you have been playing. We encourage regular breaks during gaming sessions.

7.3 Self-Exclusion

If you wish to take a break from gaming, you may request temporary self-exclusion for periods ranging from 24 hours to six months, or permanent self-exclusion. During self-exclusion, your account will be locked, and you will not be able to deposit, bet, or access the Platform. Self-exclusion requests should be submitted through customer support. Once activated, self-exclusion cannot be reversed until the exclusion period ends.

7.4 Support Resources

If you or someone you know needs help with problem gambling, the following resources are available:

• National Council on Problem Gambling Philippines
• PAGCOR Responsible Gaming Hotline
• 88piso Customer Support (available 24/7)

For more information, please visit our Responsible Gaming page.

8. Intellectual Property Rights

All content on the 88piso Platform, including but not limited to text, graphics, logos, images, software, game designs, trademarks, and service marks (collectively, "Content"), is the property of 88piso or its licensors and is protected by Philippine and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only.

You may not:

• Copy, reproduce, distribute, or publicly display any Content without express written permission;
• Modify, reverse engineer, decompile, or disassemble any software or technology used on the Platform;
• Create derivative works based on the Platform or its Content;
• Remove or alter any copyright, trademark, or proprietary notices;
• Use any Content for commercial purposes without authorization.

9. Privacy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal information are governed by our Privacy Policy, which forms part of these Terms. By using the Platform, you consent to the collection and processing of your personal data in accordance with the Privacy Policy and applicable data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Limitation of Liability

To the fullest extent permitted by law, 88piso, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of the Services shall not exceed the total amount of deposits you have made to your account in the six (6) months immediately preceding the claim.

We are not responsible for:

• Losses caused by your failure to safeguard your account credentials;
• Technical malfunctions, server downtime, or internet connectivity issues;
• Errors in game results caused by third-party software providers;
• Delays in processing deposits or withdrawals caused by payment providers;
• Actions of third parties, including hackers or fraudsters;
• Any losses resulting from reliance on information provided on the Platform.

11. Indemnification

You agree to indemnify, defend, and hold harmless 88piso, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your violation of these Terms;
• Your use or misuse of the Platform;
• Your violation of any third-party rights;
• Your violation of any applicable laws or regulations;
• Any fraudulent or unlawful activity conducted through your account.

12. Account Suspension and Termination

12.1 Suspension by Company

We reserve the right to suspend or terminate your account immediately, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or otherwise acted in a manner detrimental to the Platform or other users. Reasons for suspension or termination include, but are not limited to:

• Providing false or misleading information during registration or verification;
• Underage gambling;
• Bonus abuse or exploitation of promotional offers;
• Use of prohibited software or automated tools;
• Collusion, cheating, or other forms of fraud;
• Money laundering or other illegal activities;
• Abusive behavior toward staff or other users;
• Creating multiple accounts;
• Failure to complete KYC verification.

If your account is suspended or terminated, any pending bets will be voided, and funds in your account may be frozen pending investigation. If it is determined that you have violated these Terms, we reserve the right to forfeit your account balance, including any winnings.

12.2 Voluntary Closure

You may close your account at any time by contacting customer support. Before closing your account, you must withdraw all available funds. Any bonuses, pending bets, or loyalty points will be forfeited upon account closure. Once closed, your account cannot be reopened without our express approval.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms and your use of the Platform are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of the Philippines.

13.2 Dispute Resolution Process

If you have a complaint or dispute, we encourage you to contact our customer support team first to attempt to resolve the matter informally. Most issues can be resolved quickly and amicably through direct communication. If the matter cannot be resolved through customer support, you may escalate the complaint through our formal complaints procedure outlined on our website.

13.3 Arbitration Agreement

To the extent permitted by law, any disputes that cannot be resolved through our internal complaints process shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. You agree that any arbitration will be conducted on an individual basis and not as a class action or representative proceeding. By agreeing to these Terms, you waive your right to participate in class actions or class arbitrations.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional rules or policies referenced herein, constitute the entire agreement between you and 88piso regarding your use of the Services and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time without notice.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, government actions, natural disasters, power failures, or internet disruptions.

14.6 Language

These Terms are written in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Services, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the Platform
• Mailing Address: 88piso Customer Service, Philippines

Our customer support team is available 24 hours a day, 7 days a week, and we strive to respond to all inquiries within 24 hours.